To successfully represent and satisfy their customers, agents must be effective negotiators. In fact, the NAR Profile of Home Buyers and Sellers reports that 87% of buyers identified negotiation skills as a very important quality for their real estate agents. Since another key element of success is developing and sustaining relationships, agents must consider not only the outcome of a negotiation but also their rapport with the other party. This new CRS One-Day Course provides negotiation strategies that enable you to achieve mutually satisfying results rather than haggling over issues that can derail transactions. Through highly-interactive role playing activities, you will develop and practice scripts that can prepare you to successfully negotiate with all parties in a transaction.
Upon the successful completion of this course, the student will be able to:
- Establish and maintain rapport with other parties in a negotiation
- Learn about other parties’ needs and identify their interests
- Effectively prepare for negotiations by exploring actionable solutions and creating a game plan
- Respond more effectively to issues that commonly arise during your transactions
Instructor: Mark Given
Mark Given is Founder of The Trust Based Philosophy, author and co-author of 7 books and speaks and teaches to companies, organizations, associations, colleges, hotels, non-profit and for-profit sales and service groups nationally and internationally. His 1st book was an Amazon #1 BestSeller in three categories. Mark’s Trust Based Philosophy series, Trust Based Selling, Trust Based Leadership, and Trust Based Success are all Best Sellers. Mark is recognized worldwide as an authority on leadership, sales, customer service and is best known as a Relationship Expert.